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- Should have atleat 7-9 years of expereince in Technical Dynamics Consultant to build customized solutions in the areas of Customer Service and Marketing, using workflows, plugins, UI customizations etc.
- Worked on different CRM / XRM versions.
- Implemented complete life cycle of least 4 to 5 projects
- Expertise technologies like HTML 5 , CSS, SOAP, REST, Angular JS, Javascript
- Worked on Javascript, Jquery, Workflow, business rules, Security & Authentications
- Experience in agile deliveries and tight timescale
- Also having done projects on premise/ cloud, support, upgrade and Migrations.
- Must worked on D customization and configuration
- Knows the MS methodology well; able to articulate and understand the pain points of customer.
- Experience in Integration with third party applications.
- Aware of mobility in CRM.
- Worked on Office , Dynamics and SharePoint APIs.
- Marketing automation, RESCO, Scribe, Kingswaysoft, Click dimentions
- Design the solution to address the pain points and deliver it is one of the key responsibilities.
- Develop solutions, resolve the issues etc.
- Must have Certified on D CRM
- Microsoft Power Platform - MS PowerApps, Power Automate, Power Pages, Power Virtual Agent , PowerBI
- He should be customer facing with excellent analytical and communication skills.
- Good to Have Skills
- Unified Service Desk , customer insight, omnichannel, WPF (used for creating external Hosted controls
- Experience in the analysis, design, development, testing and implementation of enterprise scale apps
- Should be customer facing with excellent analytical and communication skills.
- Good to Have Skills
MSD CRM Tech Lead| 9-12 Years| Bangalore, Mumbai - Bengaluru, India - Capgemini
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