- Any degree in a related field
- 1 to 3 years of experience in customer service or a similar role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of renewable energy technologies is a plus
- Proficiency in MS Office and customer service software
- Ability to work independently and as part of a team
- Attention to detail and a high level of accuracy
- Deliver excellent customer service and support to clients in the renewable energy sector
- Handle customer inquiries, issues, and complaints in a professional and timely manner
- Assist clients with service requests, product information, and troubleshooting
- Coordinate with internal teams to ensure prompt resolution of client issues
- Maintain accurate records of customer interactions and transactions
- Identify opportunities for process improvement and provide recommendations
- Stay updated on industry trends and developments in renewable energy technologies
- Collaborate with the sales team to identify upselling and cross-selling opportunities
- Participate in training programs to enhance product knowledge and service skills
Service Executive - Rourkela, India - Yoshino Energy Pvt. Ltd.
Description
Company Overview
Yoshino Energy Pvt. Ltd is a dynamic and innovative renewable energy company, dedicated to driving sustainable solutions for a greener future. Specializing in solar and wind power technologies, we design, develop, and implement high-impact energy projects that harness nature's resources. Committed to environmental stewardship, we strive to reduce carbon emissions and promote clean energy adoption, contributing to a more resilient and eco-friendly planet.
Job Overview
We are seeking a highly motivated and skilled Service Executive to join our team at Yoshino Energy Pvt. Ltd. As a Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the renewable energy sector. This role offers an exciting opportunity to contribute to a greener future and be part of a dynamic and innovative company.
Qualifications and Skills
Roles and Responsibilities