Telesales Officer - Madurai - Worldpeak

    Worldpeak
    Worldpeak Madurai

    4 days ago

    Full time
    Description

    We are seeking a motivated and driven Telesales Officer to join our team. In this role, you will be responsible for driving B2C sales by calling company-provided leads, understanding potential customers' insurance needs, and providing them with suitable solutions. This position is open to both freshers and experienced candidates who are passionate about sales and have excellent communication skills.

    Main Responsibilities & Tasks

    • Initiate contact with leads provided by the company.
    • Actively listen to and understand the insurance needs of potential customers.
    • Provide clear and compelling insurance solutions, addressing all customer inquiries, and guiding them through the sales process.
    • Build rapport and maintain a positive relationship with customers to ensure a high level of service.

    Qualifications & Experience

    • This role is open to both freshers and experienced professionals.
    • Candidates with a 12th-pass qualification or higher are eligible.
    • Prior experience in telecalling, BPO, or any sales role is preferred.

    Skills

    • Excellent communication skills in English are a must.
    • Strong listening and problem-solving abilities to identify customer needs.
    • A customer-focused and persuasive approach to sales.
    • The ability to work in a fast-paced, target-driven environment.
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