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    Associate - US Data Operations - chennai, India - AstraZeneca

    AstraZeneca
    AstraZeneca chennai, India

    6 days ago

    astrazeneca background
    Description

    Description

    Role and Responsibilities

  • The Data Steward is responsible for manually updating the attributes of Alexion managed records to improve core data, such as reaching to users to get proof and updating provider affiliation information via DCR.
  • Manage Customer Data Change Requests
  • Ensure timeliness and adherence to standard operating procedures
  • Ensure quality and apply Business and Compliance Rules
  • Ad-Hoc Data Analysis and Data Extracts
  • Make required phone calls/emails to requesters for informational updates
  • Apply new verified data elements to core database records
  • Assure that new data elements are not duplications of existing core data elements
  • Accurate listing of newly applied data elements to the core database records
  • Removal of incorrect data elements and database records from core databases
  • Documentation of actions taken and required notation
  • Audit the data quality of peers (other Data Stewards)
  • Coordinate via Service Requests for tasks required in MDM and CRM to be done by IT teams.
  • Maintain CRM and MDM aligned in Customer Data: Monitor the flow of data between MDM, CRM and other databases for accuracy and data quality.
  • Process GDPR related requests (opt-outs from Open Data, opt-outs from Alexion)
  • Enter and validate accounts, professionals and other client information considering CRM transactions: Calls, Consent, Events attendance.
  • Report progress to direct line manager
  • Develop, implement, and maintain data quality processes, training, and reference materials
  • Follow data quality rules and processes to remove duplicate data, cleanse inaccurate data, standardize data entries, and schedule data analysis reports.
  • Perform daily CRM/MDM maintenance and project-based tasks, including resolving data issues, running data quality searches taking additional external research steps as needed.
  • Understand the current state of data providers and how data is entered into the CRM/MDM by various user profiles/application interfaces.
  • Plan the priority areas of improvement and selected any tools needed to support data quality programs (e.g. reporting) and develop a cadence of regular database maintenance.
  • Be part of initiatives to begin to automate recurring data quality tasks and streamline/standardize dimensions needed for reporting and analysis

    • Essential Skills and experience

  • Strong analytical and problem solving skills
  • Strong knowledge on databases and database concepts, SQL, analytical tools
  • Familiarity with MS Office Tools – Word, Excel, PowerPoint
  • Document processes and adhere to standard operating procedures and processes
  • Basic project management skills and be detail oriented
  • Capable of managing multiple projects/requests simultaneously
  • Work in teams, Collaborate and ensure Compliance
  • Basic to limited exposure to issue/ticket management and/or tracking tools (ex: JIRA, ServiceNow)

    • Desirable Skills and experience

  • Exposure to MDM tools and systems – Informatica, Veeva
  • Familiarity with tools like QLIK, PowerBI, Snowflake
  • Industry Data knowledge – OneKey, Veeva Open Data, Definitive Health Care data, Payer Data etc.

    • WHY JOIN US?

    We're a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

    We're not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it's because we make a significant impact. Everything we do matters.

    SO, WHAT'S NEXT?

    Are you already envisioning yourself joining our team? Good, because we'd love to hear from you Click the link to apply and we'll be in touch as soon as we can.

    WHERE CAN I FIND OUT MORE?

    Our Social Media, Follow AstraZeneca on LinkedIn

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

    Date Posted

    02-Apr-2024

    Closing Date

    30-May-2024
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