Business Analyst - Mumbai, India - Mahindra Holidays & Resorts India Limited

    Mahindra Holidays & Resorts India Limited
    Mahindra Holidays & Resorts India Limited Mumbai, India

    Found in: Talent IN 2A C2 - 1 week ago

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    Description

    Company Overview

    Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company's flagship brand 'Club Mahindra Holidays', today has a fast growing customer base of over 183,000 members and 45 beautiful resorts at some of the most exotic locations in India and abroad.

    Over the last decade, MHRIL has established itself as a market leader in the family holiday business. The company has followed a two pronged strategy – rapidly increasing its bouquet of resorts to provide more variety in holidaying options and enhancing its service levels to its members to provide delight at every point of interaction.

    All MHRIL resorts are totally geared to cater to a variety of holiday needs and experiences in all areas of operation, from housekeeping to food & beverage to holiday activities. Creating and managing the holiday experience is a core strength.

    Apart from the exquisite resorts operations, MHRIL also has a strong network of sales teams spread across length and breadth of India and abroad for acquisition of newer members. The two customer facing business units are centrally supported by corporate enablers to provide its members with world class hospitality and memorable holiday experiences during their association with MHRIL.

    Job Description: -

    • Proactively analyse data using statistical methods to answer key questions from stakeholders
    • Data mining using state-of-the-art methods
    • Identify, analyse, and interpret trends or patterns in complex data sets
    • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
    • Prepare and deliver insightful business performance reporting such as operational dashboards, performance scorecards, and daily/weekly/monthly operational results and provide recommendations for improving the process/system.
    • Translate unstructured business problems into well-defined machine learning projects
    • Design and implement highly machine learning models for predicting various outcomes
    • Out of self-initiated curiosity, with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity across various business processes
    • Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
    • Be an active part of organizational analytics processes
    • Develop and execute database queries and conduct analyses
    • Work with management to prioritize business and information needs

    Desired Qualifications :- Graduation in Statistics/Mathematics (M.Sc./MBA Preferrable)

    Experience :- 4+ years in the field of Analytics

    Skills required :-

    • Proficient in SQL Queries and Excel Functions.
    • Knowledge of statistics and experience using statistical packages for analyzing data sets (Excel, Python, R, SPSS, SAS, etc) is required
    • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
    • Familiarity with BI technologies
    • Technical expertise regarding data models, database design development, data mining and segmentation techniques
    • Adept at queries, report writing and presenting findings

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