Telecaller - Chennai, India - White House Business Solutions Pvt Ltd

Description

A telecaller is responsible forgathering leads and producing sales by speaking with prospectiveand current customers over the phone. Their duties includegathering information from the target market following up withcustomers to provide new products or services and documentingcustomer feedback for followupactions.
Responsibilities:

• Answeringphones and explaining the product and services offered by thecompany.
• Contacting existing customers as wellas prospective customers.
• Obtaining customerinformation and other relevant data.
• Askingquestions to the customer and understanding theirspecifications.
• Resolving queries and issuesrelated to the products and services.
• Makingrecordings of all the sales phone calls and salesdeals.
• Taking and processing product orders ina professional manner.
• Maintaining the databaseof the customers on a regular basis.
• Suggestingsolutions based on customer s needs andrequirements.

Requirements:

• Anydegree or diploma.
• Work experience as aTelecaller TeleMarketer or a similar role in the SalesDepartment.
• Professional certification salesand marketing will be an advantage.
• Greatinterpersonal skills.
• Exceptional oral andwritten communication skills.
• Strongorganizational skills.
• Ability to work in ateam or individually as and whenrequired.
• Ability to manage and handle multipletasks.
• Outstanding problemsolvingskills.
• Exceptional attention todetail.
• Hardworkingindividual.
• Good time managementabilities.
• Strong decisionmakingskills.
• Ability to tolerate stress andpressure.

attention todetail,organizational skills,decision-making skills,communicationskills,communication and interpersonal skills,marketingskills,marketing analysis,interpersonal skills,problem-solvingskills,sales skills,decision making,time managementskills