Senior Back Office Executive - Bengaluru, India - Careerfit

Description

Responsibilities:

• Oversee and manage the daily operations of the back office, including data entry, record keeping, and administrative tasks.
• Ensure timely and accurate processing of transactions, orders, and documentation.
• Coordinate with other departments to resolve issues and address customer inquiries or concerns.
• Monitor workflow and productivity of back office staff, providing guidance and support as needed.
• Maintain and update databases, spreadsheets, and reports to track performance metrics and operational KPIs.
• Implement and enforce policies and procedures to ensure compliance with company standards and regulatory requirements.
• Identify opportunities for process improvements and efficiency gains within the back office operations.
• Train and onboard new employees, providing instruction on systems, processes, and company policies.

Requirements:

• Bachelor's degree in Business Administration, Finance, or related field.
• Proven experience in back office operations, preferably in a supervisory or leadership role.
• Proficiency in MS Office applications (Excel, Word, Outlook) and back office software systems.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Attention to detail and accuracy in data entry and documentation.
• Ability to analyze and interpret data to identify trends and areas for improvement.
• Knowledge of regulatory requirements and compliance standards relevant to back office operations.

Skills:

• Back Office Operations: Managing administrative tasks, data entry, and record keeping.
• Leadership: Supervising and guiding back office staff to ensure efficient and accurate operations.
• Communication: Interacting effectively with internal teams and external stakeholders.
• Problem-solving: Resolving issues and addressing customer inquiries in a timely manner.
• Compliance: Ensuring adherence to company policies and regulatory requirements.

Preferred:

• Previous experience in a similar industry or sector.
• Certification in back office operations or related field.