Subject Matter Expert - Mumbai Metropolitan Region
1 week ago

Job summary
Maintain high customer satisfaction by ensuring error free mapped content Ensuring the newly developed TPs are integrated into mapped curriculum on a timely basis Analysis of content related complaints and assigning the call to the appropriate function Maintain high customer satisfaction through prompt resolution of mapping related complaints Provide inputs on areas of content improvement Monitor & report TAT burst calls pertaining to content and software for quick resolution
Job description
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