Project Manager - Gurugram, India - Teleperformance

Description

Job Description:

We are seeking a highly skilled and experienced Project Manager to join our team. The Project Manager will play a crucial role in planning, executing, and delivering content-related projects to our clients. The ideal candidate will have a strong background in project management, resource allocation, client management, stakeholder management, and quality management.

Key Responsibilities: Project Planning and Execution:

• Develop comprehensive project plans, including scope, schedule, and resource allocation.

• Monitor project progress and ensure that deliverables are on time and within budget.

• Identify and mitigate project risks and issues.

• Ensure adherence to project timelines and quality standards.

Resource Allocation:

• Allocate resources effectively to meet project requirements.

• Collaborate with department heads to assign tasks and responsibilities.

• Manage and optimize resource allocation to maximize efficiency.

Client Management:

• Serve as the primary point of contact for clients throughout the project lifecycle.

• Understand client needs and expectations and ensure that project deliverables meet or exceed them.

• Communicate project status, updates, and any changes to clients in a clear and professional manner.

Stakeholder Management:

• Identify and engage with project stakeholders, both internal and external.

• Foster positive relationships with stakeholders to facilitate project success.

• Collaborate with cross-functional teams to ensure alignment and coordination.

Quality Management:

• Establish and maintain quality standards for project deliverables.

• Conduct quality reviews and ensure that content materials meet the highest standards of excellence.

• Implement feedback loops to continuously improve project quality.

Qualifications:

• Bachelor's degree in project management, Business Administration, or a related field.

• 5+ years of Project Management experience.

• 8+ years of experience in Creating Content, Proof reading, Copy editing.

• Proven experience in project management, particularly in content-related services.

• Strong leadership and communication skills.

• Excellent problem-solving abilities and attention to detail.

• Proficiency in project management software and tools.

• Ability to work collaboratively in a dynamic and fast-paced environment.

• Client-focused mindset with strong relationship-building skills.

Work Requirements:

• 5 days' work from office.