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- The ideal candidate should be able to resolve queries about destination, length of stay, transit time, services & offerings.
- Help the caller with payments and bookings.
- Inform caller about cancellation policy & penalties
- -Ensuring that clients pay the deposit before you commence with bookings.
- -Securing accommodation that is best suited to the budget and location of choice.
- -Planning excursions based on each client's needs and interests.
- -Accounting for mobility and medical needs during each phase of the trip planning process.
Customer Service - Bengaluru, India - Informica Solutions
Description
Job Description [ Work from Office]