Customer Service - Bengaluru, India - Informica Solutions

    Informica Solutions
    Informica Solutions Bengaluru, India

    1 week ago

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    Full time
    Description

    Job Description [ Work from Office]

    • The ideal candidate should be able to resolve queries about destination, length of stay, transit time, services & offerings.
    • Help the caller with payments and bookings.
    • Inform caller about cancellation policy & penalties
    • -Ensuring that clients pay the deposit before you commence with bookings.
    • -Securing accommodation that is best suited to the budget and location of choice.
    • -Planning excursions based on each client's needs and interests.
    • -Accounting for mobility and medical needs during each phase of the trip planning process.