- Leverage technologies and tools such as Coveo, Cognigy, LLM and generative AI to develop and integrate tools that enhance the support agent and user experience, including streamlined search functionality.
- Work on developing products that will add value to the support organization.
- You'll be working in Typescript, React, NodeJS, Jest/Cypress, Redis, MongoDB, Terraform, and Kubernetes, all on the Azure Cloud
- Collaborate with crossfunctional teams, including product management, design, and customer support, to gather feedback and identify areas for improvement.
- Stay uptodate on the latest industry trends, technologies, and best practices in customer portal development, search integration, and AI, incorporating them as needed.
- Proven track record (3+ years' experience) of engineering world-class, large-scale commercial applications and web services.
- Experience with search integration technologies, such as Coveo, and AI technologies, such as LLM and generative AI.
- Experience with building heavily trafficked websites at scale in a fullstack environment.
- Experience with Typescript/Javascript or another modern programming language, backed by solid computer science fundamentals.
- Experience with SQL/NoSQL and data management/persistence on large distributed systems.
- Nice to have: experience with cloud services at scale on Azure, AWS, or GCP.
- Familiarity with modern engineering practices, including agile development and CI/CD.
- An ability to work collaboratively with globally distributed teams, but also the ability to work with the agility and speed of a startup.
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Software Engineer - india, India - CliqHR
Description
Job Description :
Work Mode :
Remote
What you'll bring to the team :
Skill set :
Typescript, React, NodeJS, Jest/Cypress, Redis, MongoDB, Terraform, and Kubernetes, all on the Azure Cloud with Coveo, and AI technologies, such as LLM and generative AI.
(Mandatory))
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