business process leader - financial operations - Pune - beBeeOrderToCash

    beBeeOrderToCash
    beBeeOrderToCash Pune

    1 week ago

    Job title: Order to Cash Lead

    Description

    Job Description

    We are seeking a highly skilled professional to lead our Order to Cash processes in the Center of Excellence.

    • This individual will be responsible for overseeing and controlling all OTC activities, including Customer Master Data, Billing management, Credit management, and Process management.

    Key Responsibilities:

    1. Act as the first point of contact for assigned operational staff in the CoE hub.
    2. Lead and manage a team of OTC Specialists by setting clear objectives, evaluating performance, providing coaching and development opportunities.Oversee daily operations within scope ensuring compliance with established standards aligning process execution effectively towards overall goal attainment., monitor key performance indicators (KPIs) assess effectiveness implement continuous improvement initiatives support assuring efficient procedural practices throughout organization units global finance departments customer service sales teams other relevant stakeholders entities
      and maintain open communication lines upholding core values transparency responsibility inclusivity equal opportunity work environment always strive achieve balanced mix quality productivity excellence inclusive respect diversity unity colleagues customers partners worldwide community-at-large solely based
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