Ecommerce Executive - Kolhapur - Vanojay Retail Private Limited

E-commerce Executive

**Job Summary:**

We are seeking an experienced E-commerce executive to develop and implement strategies that drive online sales, improve customer experience, and meet business objectives.

**Key Responsibilities:**

• Develop and execute eCommerce strategies to drive online sales, improve customer experience, and meet business objectives.
• Oversee the company's eCommerce website, online marketplaces, and other digital sales channels to ensure accurate product listings, compelling content, and a user-friendly interface.
• Establish and maintain relationships with external partners, negotiate contracts, and manage inventory levels to ensure timely product availability.
• Monitor key performance indicators (KPIs) such as website traffic, conversion rates, average order value, and customer retention. Use data insights to identify areas for improvement and implement strategies to optimize eCommerce performance.
• Collaborate with the marketing team to develop and execute digital marketing campaigns, including search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, and social media initiatives.
• Ensure excellent customer service throughout the eCommerce journey, including order processing, shipping, returns, and inquiries. Implement strategies to enhance customer satisfaction and loyalty.
• Stay updated on the latest trends, technologies, and best practices in the eCommerce industry. Identify emerging opportunities and recommend innovative strategies to stay competitive.
• Coordinate with various departments such as marketing, IT, logistics, and customer service to align eCommerce strategies and ensure seamless operations.
• Manage and allocate budgets effectively to support eCommerce initiatives and achieve financial goals.
• Generate regular reports on eCommerce performance, present findings to management, and provide actionable insights for decision-making.
• Stay informed about data privacy regulations, security measures, and legal requirements related to eCommerce operations. Ensure compliance and implement appropriate security protocols.
• Proactively seek opportunities for self-improvement, stay updated on industry trends, attend relevant conferences or training sessions, and share knowledge with the team.

**Estimated Salary:** $80,000 - $110,000 per year

**Location:** Flexible (remote work options available)