Customer Care Executive - Kolkata, India - Career Comfort

Description

Career Comfort is a Job Placement & Recruitment Agency having specialization in reducing the clutter & streamline the manpower hunting for the companies no matter how Big or Small.

The Role

You will be responsible for :

• Providing advice on KYC requirements and assisting clients and account managers through the account opening process.
• Reviewing client documentation to ensure compliance with internal policies and regulatory requirements.
• Following up with clients on required documentation and escalating to the appropriate Account Managers where necessary.
• Identifying discrepancies and escalating higher risk matters to the Compliance team.

Ideal Profile

• You have working knowledge of customer care
• You are a strong team player who can manage multiple stakeholders
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments

What's on Offer?

• Opportunity to make a positive impact
• Fantastic work culture
• Attractive Salary & Benefits