Director Dental RCM - Ahmedabad, India - Medusind

Description

Job Description:

A challenging role awaits an experienced leader to manage the Revenue Cycle of a large team with 500+ employees and 12+ years of Operations experience.

Key Responsibilities

• Manage operations and clients with a high degree of customer service, escalating issues to senior leadership as needed.
• Review and evaluate team productivity and quality to ensure goals and client metrics are met.
• Establish and maintain strong relationships with clients, responding to their requests in a timely manner.
• Monitor and support teammates daily, providing feedback and ongoing training on job functions.
• Conduct skip-level reviews, participate in team performance reviews, and minimize attrition.

Required Skills

• Thorough knowledge of RCM workflow, including eligibility verification, payment posting, and AR follow-up.
• Strong analytical skills, computer literacy, and ability to navigate client and internal software.
• Exceptional communication, organizational, and problem-solving skills.
• Able to work independently, make decisions, and thrive in a fast-paced environment.

We are looking for a dedicated professional who can excel in this role and contribute to the success of our organization.