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Customer Service Executive

    Customer Service Executive - Hyderabad/ Secunderabad, India - timesjobs

    timesjobs
    timesjobs Hyderabad/ Secunderabad, India

    1 month ago

    Default job background
    Full time
    Description

    SALARY

    JOB DETAILS

    • Open and maintain customer accounts by recording account information
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
    • Maintain financial accounts by processing customer adjustments
    • Recommend potential products or services to management by collecting customer information and analyzing customer needs
    • Prepare product or service reports by collecting and analyzing customer information
    • Contribute to team effort by accomplishing related results as needed
    • Manage large amounts of incoming calls
    • Identify and assess customers' needs to achieve satisfaction

    FUNCTIONAL AREA
    Customer care executive, customer service executive, CSE, CCE, customer handling, documentation, KYC, data mangement, inbound calling, inside sales, customer care, CSE jobs in finance industry, Customer care executive jobs in finance industry, Josb for CSE in Hyderabad, Josb for customer care executive jobs in Hyderabad, Jobs for finance industry in Hyderabad, Jobs for customer service executive in finance industry in Hyderabad


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