- Engage directly with customers through live chat, emails, social media, and phone calls to understand their needs and offer tailored solutions.
- Adapt sales pitches based on real-time feedback and market demands.
- Manage and update customer contact databases efficiently.
- Provide proactive suggestions that meet customer requirements.
- Ensure seamless transitions of customer interactions to relevant departments for further processing.
- Fluency in Tamil with strong communication skills and proficiency in English.
- Must hold a degree from any discipline.
- Previous experience of up to 6 months in telecalling or customer service roles; recent graduates are welcome to apply.
- Demonstrated sales expertise with a motivation to achieve and surpass targets.
- Capable of managing various communication channels effectively and adjusting communication style to different customer needs.
- Enjoys tackling challenges in a dynamic workplace.
- Can work independently and collaborate effectively within a team.
- Shows exceptional organizational skills and attention to detail.
- Must be ready to work in a fast-paced environment and demonstrate a proactive problem-solving approach.
- Experience with CRM tools is a plus but not mandatory.
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Tele Caller Tamil - Tiruchirappalli, India - Sisco Jobs
Description
Job Title: Tele Caller (Tamil)
Number of Positions: 8
Gender: Female
Annual Salary: 162000
Experience Required: 0 to 6 months
Educational Qualifications: Any Graduate
Location: Trichy
Overview:
We are looking for enthusiastic female Tele Callers fluent in Tamil to join our dynamic team in Trichy. This position is ideal for individuals who excel in communication and thrive in a sales environment. The perfect candidate will engage with customers through various communication channels to ensure a smooth and effective experience.
Key Responsibilities:
Requirements Essential Skills & Qualifications:
Benefits:
Fluency in Tamil with strong communication skills and proficiency in English. Must hold a degree from any discipline. Previous experience of 0-6 months in telecalling or customer service roles; recent graduates are encouraged to apply. Demonstrated sales expertise with a motivation to achieve and surpass targets. Capable of managing various communication channels effectively and adjusting communication style to different customer needs.
