Client Servicing Manager - Navi Mumbai, India - DigiXpressions Media Pvt. Ltd.

Description

About DigiXpressions: We are a full-stack digital marketing agency offering solutions for business growth. We are strategic thinkers, technology whisperers, and marketers backed by years of profession. Our pragmatic team identifies opportunities and customizes solutions to suit your business needs. Our problem-solving approach ensures efficiency that delivers measurable results. We are experts in performance-driven marketing. At DigiXpressions, we focus on maximizing ROI. We are nimble, flexible, and extremely transparent. We are an extension of your team. Our goal is simple accelerate business growth. Leap to the next level with DigiXpressions; lets collaborate to create a success story

Position: Client Servicing Manager

Experience: Above 2 Years

Job Type: Full Time

Salary: As per the industry standard

Job Location: Ghansoli, Navi Mumbai

Location: Work from office- MBP- Ghansoli, Navi Mumbai

Roles & Responsibilities:

Provide regular updates to clients on the progress of their projects and campaigns that directly affect each client

Develop open and effective channels of communication with each client that can be employed by other departments as well

Coordinate internal projects and determine the best utilization of resources to increase client satisfaction, Proper email Communication and writing to document the conversation

Proper follow ups and relationship building with each client and their SPOC Become the reliable point of contact for each client that is required to establish a strong business relationship

Requirements:

Bachelors Degree in Business or a related field required

2+ years experience in customer service role

Must demonstrate ability to meet deadlines

Strong communication skills required

Strong Interpersonal skills and Email etiquette.

Warm Regards,

Sonali Modak

HR Team DigiXpressions

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