Senior Associate-1 EVPO - Mumbai, India - TIAA

    TIAA
    TIAA Mumbai, India

    2 weeks ago

    tiaa background
    Full time
    Description
    Vendor Program Management
    The Vendor Program Management job supervises professional employees that are responsible for the day-to-day activities related to the organization's vendor program framework, reporting, and governance structure for an assigned area. This job builds and maintains relationships with the vendors and third-party service providers, and ensures compliance with the organization's policies, procedures, and regulations. This job also collaborates with business partners to complete program activities across the vendor portfolio, and provides performance oversight for all vendor lifecycle phases. As a team manager, this job sets goals and objectives for team members and ensures policies and procedures are understood and followed by direct reports.

    Key Responsibilities and Duties
  • Approves and enhances the vendor management framework, and defines the culture of vendor risk management for the organization.
  • Develops vendor management policies and procedures to align with the organization's guidelines and regulations.
  • Oversees the day-to-day vendor management program, including training, tools, and systems, to ensure program compliance.
  • Monitors vendor performance, and reports program metrics and key risk indicators to the management team.
  • Establishes processes for audit and regulatory responses as well as reporting for vendor management programs.
  • Collaborates with multiple departments on vendor-related matters, and promotes reliable and effective vendor relationships to support operations across the organization.
  • Identifies opportunities for program enhancements, process improvements, and other functional changes within the vendor programs.
  • Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation and development of team.
    • Educational Requirements
  • University (Degree) Preferred
    • Work Experience
  • 5+ Years Required; 7+ Years Preferred
    • Physical Requirements
  • Physical Requirements: Sedentary Work
    • Career Level
    8IC
    Related SkillsAccountability, Communication, Critical Thinking, Due Diligence, Executive Presence, General Risk Management, Influence, Negotiation, Relationship Management, Supplier Performance Management, Vendor / Partner Management

    _____________________________________________________________________________________________________

    Company Overview

    TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

    Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

    We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.