- Serve as a subject matter expert on the ServiceNow platform, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM) modules.
- Work closely with stakeholders to gather requirements, analyze business processes, and design solutions that leverage ServiceNow capabilities effectively.
- Lead the implementation and configuration of ServiceNow applications, workflows, forms, and reports to align with client objectives.
- Customize ServiceNow applications using JavaScript, HTML, CSS, and other scripting languages as needed.
- Provide technical guidance and support to project teams throughout the development lifecycle, including requirements gathering, design, testing, deployment, and post-implementation support.
- Collaborate with developers and administrators to troubleshoot and resolve technical issues, ensuring the stability and performance of ServiceNow instances.
- Conduct user training sessions and create documentation to enable end-users to leverage ServiceNow functionalities efficiently.
- Stay current with ServiceNow releases, updates, and best practices, and evaluate new features for potential implementation.
- Participate in pre-sales activities, including product demonstrations, proposal development, and client presentations.
- Contribute to the continuous improvement of internal processes, methodologies, and tools related to ServiceNow implementation and support.
- 4+ years of experience with ServiceNow ITSM, CSM, ITOM, ITBM including implementation, customization, and administration.
- Proven experience as a ServiceNow Developer, Administrator, or Consultant, with at least 3 years of hands-on experience.
- Strong understanding of IT Service Management (ITSM) processes and best practices.
- Proficiency in configuring and customizing ServiceNow applications, including Incident Management, Change Management, and Service Catalog.
- Extensive experience with ServiceNow scripting languages, including JavaScript, GlideScript, and Jelly.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work effectively both independently and as part of a team in a fast-paced environment.
- ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) preferred.
- Experience with Agile methodologies and DevOps practices is a plus.
- Bachelor degree in Computer Science engineering or certification in related fields.
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Product Specialist
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Product Support Specialist
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SUN Mobility BengaluruJD for Product Management : · Responsibilities: · Collaborate with stakeholders to define and communicate the product roadmap. · Prioritize product features and initiatives that align with business objectives. · Gather and integrate customer feedback into product planning and dev ...
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Digital Product Data Specialist
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Product Specialist T500-11321
2 days ago
ANSR BengaluruANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition. We partner ...
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Product Specialist T500-11321
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ANSR BengaluruANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition. We partner ...
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Product Specialist T500-11321 - Bengaluru - ANSR

Description
About ANSR Global
ANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition. We partner with our clients to understand their unique business situations and translate them into actionable insights for a robust talent strategy for their GCCs.
About ServiceNow Practice
ANSR, in collaboration with ServiceNow, is revolutionizing service delivery in Global Capability Centers (GCCs). This strategic initiative involves co-curating a suite of new products and solutions tailored for the GCCs, leveraging ServiceNow's cutting-edge capabilities. The establishment of NOW Centers of Excellence (COEs) in GCCs is a key highlight, comprising Consulting and Staff Augmentation Services dedicated to accelerating the setup of these COEs.
To accelerate the setup of NOW COEs in GCCs, ANSR will be providing advisory and consulting services to build a comprehensive business and roadmap for establishing a successful SN COE at the GCC. ANSR is introducing staff augmentation services for GCCs in India, ensuring flexible capacity and rapid resource deployment.
This initiative aims to accelerate project delivery and meet dynamic demands efficiently. Furthermore, ANSR is committed to building a workforce of high-quality, NOW-trained employees specifically for the NOW COEs in GCCs, providing skilled professionals. In addition to this, as an internal initiative, ANSR is re-platforming its service delivery to the NOW platform, consolidating the entire service portfolio on NOW.
Job Description:
We are seeking a dynamic and experienced Product Specialist with expertise in ServiceNow to join our team. As a Product Specialist, you will play a pivotal role in driving the implementation, customization, and optimization of ServiceNow solutions to meet the needs of our clients.
Role and Responsibilities:
Experience and Requirements:
Educational Qualification:
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Product Specialist
Molex- Bengaluru, India
-
Product Specialist
Hybris- Bengaluru, India
-
Product Support Specialist
Multiplier- Bengaluru
-
Senior Product Specialist
Full time ANSR- Bengaluru
-
Product Marketing Specialist
Infosys Finacle- Bengaluru
-
Product Marketing Specialist
Under 25 Universe- Bengaluru
-
Product Support Specialist
Integra Connect- Bengaluru
-
Product Documentation Specialist
Fixity Technologies- Bengaluru
-
Product Management Specialist
SUN Mobility- Bengaluru
-
Product Support Specialist
Tripgain Travel and Expense Management Solutions- Bengaluru
-
Pre-Sales/Product Specialist
OneXtel- Bengaluru
-
EasyEcom - Product Adoption Specialist
EASYECOM- Bengaluru
-
Digital Product Data Specialist
TE Connectivity- Bengaluru
-
Product Specialist T500-11321
ANSR- Bengaluru
-
Technical Product Support Specialist
Twixor- Bengaluru, India
-
Product Specialist T500-11321
ANSR- Bengaluru
-
Product management and marketing specialist
Full time ABB- Bangalore
-
Product Support Specialist II
Advarra- Bengaluru, India
-
SAP Production Planning Specialist
Onx Homes- Bengaluru, India
-
HealthifyMe - Product Operations Specialist
HealthifyMe Wellness Private Limited- Bengaluru