Benefits Senior Professional - India, Bengaluru / Bangalore - confidential

    confidential
    confidential India, Bengaluru / Bangalore

    5 days ago

    Full time
    Description
    Introduction

    As a Benefits Professional you will be responsible for all operational and delivery aspects and overall integrity of IBM's global benefits programs including managing the operational aspects of our vendor/supplier relationships also with regards to quality and service delivery. You will work closely together with Benefits Manager, other Benefits Professionals as well as with other IBM functions on matters involving legal compliance, employee relations, employee communications and financial reporting related to the benefits programs.

    Key responsibilities -
    • Manage employee benefit transactions in SuccessFactors (SF) and through other HR tools and email channels.
    • Coordinate with vendors who administer benefit programs to ensure smooth operations, resolve queries, and handle escalations promptly.
    • Maintain accurate benefit data through Excel-based reconciliations and other manual verification and validation processes.
    • Support ongoing benefit lifecycle activities, including enrollment, changes, and terminations.
    • Monitor vendor service performance and partner closely with them on issue resolution and continuous process improvement.
    • Ensure adherence to company policies, compliance requirements, and established turnaround times.
    • Provide responsive and high-quality support to employees on benefit-related matters.

    Your Role And Responsibilities
    • Manage end-to-end of the Health & welfare, Non-Health , Leave and Retiral Benefit programs
    • Administrative work related to execution of benefit programs(insurances ,company leased car, creche, meal card, wellness etc) , oversight of retiral plans and leave program, maintain policy & process documentation, trackers for benefit reconciliation and validationetc
    • Vendor management skills -- oversee vendor's performance and work with broker on performing vendor SLA assessment including validation of SLA artefacts, handle day to day management of operational issues with the vendor/broker, perform employee reconciliation and validation of the vendor payments and invoices.
    • Program management skills -- responsible for overseeing the implementation and administration of new and existing benefit programs. Will take ownership of process re-engineering, process simplification, SOX testing simplification, work with the KL testing team to complete quarterly SOX testing requirements, provide inputs to MSA rating of the program, pro-actively assess risk areas in the process and take necessary action to address the risks, lead peer reviews when necessary.
    • Customer and stakeholder management skills -- knows how to respond to customer concerns appropriately (handle with speed, accuracy and timeliness) especially when the issue has turned in to escalation. Knowledge on how to handle execs is needed for this role.
    • Incident handling / Crisis Management skills -- has experience with managing through a crisis, someone who can think fast and make the right decisions under pressure and one who is resourceful enough to avert the crisis ASAP. Knowledge on how to work with different organizations across varying cultures is needed.
    • Data management & audit compliance - Responsible for managing benefits programs data efficiently to ensure overall audit compliance posture
    • Escalation resolution - Ability to manage complex escalations within the policy frame work and support timely resolutions while managing volumes.
    • Other ad hoc tasks assigned such as UAT testing for system & process enhancement, key controls testing, provide supports if there is an internal / external audit or process review

    Preferred Education

    Master's Degree

    Required Technical And Professional Expertise
    • 3 to 5 years of HR delivery operational experience
    • Excellent communication & co-ordination skills for effective vendor and stakeholder management.
    • Experience of working in SuccessFactors , Workday, SAP HRMS or similar HR systems.
    • Strong Excel skills for data management skills with keen eye to details
    • Proficient data analytical and presentation skills for management review

    Preferred Technical And Professional Experience

    MBA with Benefits operations work experience
  • Work in company

    Senior Professional

    Only for registered members

    The Senior Professional performs complex processes to maintain an optimal funding position for the organization. · ...

    Bengaluru, Karnataka

    1 month ago

  • Work in company

    Senior Professional

    Only for registered members

    As Senior Professional you will play a critical role in transforming complex workforce data into compelling insights that enhance employee experience and drive organizational performance. · Captures prepares and analyzes complex datasets to extract significant insights. · Cultiva ...

    Bengaluru, Karnataka

    2 weeks ago

  • Work in company

    Senior Professional

    Only for registered members

    Transform complex workforce data into compelling insights to empower HR leaders and business stakeholders. · ...

    Bengaluru

    2 weeks ago

  • Work in company

    Senior Professional

    Only for registered members

    The Senior Professional performs complex processes to maintain an optimal funding position for the organization. · ...

    Bengaluru

    1 month ago

  • Work in company

    Senior Professional

    Only for registered members

    The Senior Professional performs complex processes to maintain an optimal funding position for the organization. · Leads collaboration with banking partners · Advises internal collaborators to ensure funding timeframes and internal control standards are met · ...

    Bengaluru

    1 week ago

  • Work in company

    Senior Professional

    Only for registered members

    To Head the Materials department and guide the team of Purchase and Stores activities Planning Procurement imports custom's formalities vendor search vendor assessment and finalization controlling inventory etc are major responsibilities. ...

    Bengaluru

    1 month ago

  • Work in company

    Senior VBCS Resource Professional Professional

    Only for registered members

    We are looking for an experienced Senior VBCS Resource with strong expertise in Oracle Visual Builder Cloud Service (VBCS). The role will involve leading PaaS solutions, building custom applications, and integrating VBCS with Oracle SaaS/third-party systems. · Lead the design, de ...

    Bengaluru, Noida, Pune

    1 month ago

  • Work in company

    Senior CDC Professional

    Only for registered members

    We are seeking a Senior Clinical Data Coordinator to join our diverse and dynamic team. · We foster an inclusive environment driving innovation and excellence. · You will play a pivotal role in designing and analyzing clinical trials, · interpreting complex medical data, and cont ...

    Bengaluru

    2 weeks ago

  • Work in company

    FP&A Senior Professional

    Only for registered members

    The FP&A Expert Manufacturing is responsible for performing day-to-day transactional activities within Financial Planning & Analysis, ensuring delivery of high-quality business-oriented services. · Solid experience in financial planning budgeting forecasting variance analysis inc ...

    Bengaluru

    1 month ago

  • Work in company

    Senior Professional, Land

    Only for registered members

    Join our Land team in India (Bengaluru / Noida) to deliver high-profile projects for private and public sector clients across Ireland and the UK. · Be part of our dynamic team!WSP: One World Place London NW1 3BF · ...

    Bengaluru

    2 weeks ago

  • Work in company

    Senior Sales Professional

    Only for registered members

    We are seeking a results-driven Senior Sales Manager - AI & IT Solutions with strong expertise in software and technical sales. · ...

    Bengaluru

    1 week ago

  • Work in company

    FP&A Senior Professional

    Only for registered members

    The FP&A Expert Manufacturing is responsible for performing the day-to-day transactional activities within Financial Planning & Analysis, ensuring the delivery of high-quality, · business-oriented services. · The role focuses on financial planning and analysis activities to suppo ...

    Bengaluru Full time

    1 month ago

  • Work in company

    FAAS-Senior Professional

    Only for registered members

    Join EY and help to build a better working world. · In a world that s changing faster than ever our purpose acts as our North Star guiding our more than 300000 people providing the context and meaning for the work we do every day. · ...

    Bengaluru

    1 month ago

  • Work in company

    Palantir Professional - Senior

    Only for registered members

    Design, develop, and maintain data models, integrations, and workflows within Palantir Foundry. · Analysing data within Palantir to extract insights for easy interpretation and Exploratory Data Analysis (e.g, Contour) · Detailed understanding and Hands-on knowledge of Palantir So ...

    Bengaluru, Hyderabad, Pune

    1 month ago

  • Work in company

    FP&A Senior Professional

    Only for registered members

    The FP&A Expert Manufacturing is responsible for performing the day-to-day transactional activities within Financial Planning & Analysis, ensuring the delivery of high-quality, business-oriented services. The role focuses on financial planning and analysis activities to support e ...

    Bengaluru, Karnataka

    1 month ago

  • Work in company

    Integration-Senior Professional

    Only for registered members

    Technical Lead in the Technology Consulting team to work on various Guidewire implementation projects for our customers across the globe. · ...

    Bengaluru

    1 week ago

  • Work in company

    Senior Manufacturing Professional

    Only for registered members

    The Senior Manufacturing & Supply Chain Cost Optimization Engineer will lead and execute cost reduction and margin improvement initiatives across global manufacturing, supply chain, and engineering operations. · Identify and execute cost optimization opportunities across: · ...

    Bengaluru, Karnataka

    3 weeks ago

  • Work in company

    Senior CSA Professional

    Only for registered members

    Firstsource Solutions Ltd is looking for Senior CSA to join our team. · ...

    Bengaluru

    2 weeks ago

  • Work in company

    Senior CSA professional

    Only for registered members

    We are looking for a highly skilled and experienced Senior CSA to join our team at Firstsource Solutions Ltd. · Roles and ResponsibilityCollaborate with cross-functional teams to design and develop high-quality software solutions. · Analyze complex problems and develop innovative ...

    Bengaluru

    1 month ago

  • Work in company

    Senior Operations professional

    Only for registered members

    Manage loan lifecycle - onboarding,sanction,and disbursement to renewal and closure.Ensure timely and accurate disbursements. · ...

    Bengaluru

    1 month ago

Jobs
>
Bengaluru