Customer Care Executive - Hafeezpet, Hyderabad, Telangana
Only for registered members Hafeezpet, Hyderabad, Telangana, India
1 month ago
Job summary
We are looking for a proactive Customer Service Executive to handle our client communications and reporting functions.The candidate will manage large customer accounts, ensure timely follow-ups, and prepare client reports and dashboards.
Responsibilities
- Manage day-to-day client communication and resolve queries promptly.
- Maintain and update client reports and service trackers in Excel and internal CRM tools.
- Prepare weekly/monthly performance and activity reports for clients.
- Coordinate internally with product and operations teams for issue resolution.
- Support the creation of client content summaries, feedback reports, and presentations.
Job description
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