Supervisor, Fulfillment - Thane, Mumbai, India
Only for registered members Thane, Mumbai, India
1 month ago
Job summary
When you join Accurate Background, you're an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.
Responsibilities
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
- Ensuring the team meets the productivity & quality
- Conduct daily team huddles
- Lead & develop individuals in the team through coaching and feedback
- Ensure timely feedback is provided to the team
- Required to create new solutions, leveraging and, where needed, adapting existing methods and procedures.
- Conduct regular audits to improve performance.
- Monitor health of the business through regular scanning of open searches.
- Conduct documented one-on-one sessions on individual performance trends.
- Recommend process improvements.
- Conduct relevant trainings for the team members to drive team's performance.
- Support Operations Manager in day-to-day operations.
Qualifications
- Strong analytical skills with outstanding verbal and written communication skills.
- Takes ownership of problems and anticipates issues by taking proactive action.
- Ability to multitask and prioritize in a fast-paced environment.
- People Management and Team Player
- Basic knowledge of MS Office
Job description
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