Account Install Representative - Bengaluru / Bangalore - Cigna Medical Group

    Cigna Medical Group
    Cigna Medical Group Bengaluru / Bangalore

    4 hours ago

    Full time
    Description

    Responsibilities:

    • Administers the installation of assigned accounts, including, but not limited to: structure and billing set up, eligibility collection, data base loading and ID cards.
    • Provides support to assigned accounts by responding to inquiries or resolving issues of concern
    • Conduct detailed review of eligibility and plan benefit information
    • Data base loading including, but not limited to; client coverage, premium, enrollment and benefit plan information
    • Responsible for ID card distribution and maintaining all tracking tools as it pertains to the account installation
    • Responsible for implementing benefit, premium and structure changes for existing clients
    • Provide Sales/Account management support by responding to inquiries or resolving issues of concern

    Qualifications:

    • High School Degree or equivalent required
    • Strong verbal and written communication skills required
    • Ability to identify system enhancements for increased effectiveness.
    • Experience using Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, Access); Excel proficiency (vlookup, pivot tables)
    • US or International Health Insurance knowledge preferred
    • Prior Benefit Installation Experience a plus
    • Good knowledge and understanding of Account Installation and business/operating processes and procedures

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