- Excellent verbal communication skills
- Strong customer service skills
- Ability to handle multiple calls simultaneously
- Attention to detail and accuracy
- Good problem-solving skills
- Ability to work under pressure
- Basic computer knowledge
- Previous call center experience is a plus
- Handle incoming and outgoing calls in a professional and courteous manner
- Provide information to customers about our financial products and services
- Assist customers in resolving their queries and issues
- Update customer records accurately
- Upsell and cross-sell our products and services
- Follow communication scripts and guidelines to ensure consistency and quality
- Meet call volume and quality targets
- Collaborate with team members to achieve common goals
- Adhere to company policies and procedures
teller caller - Bengaluru, India - Vel Seyon fintech and Investment Private Limited
Description
Company Overview
Vel Seyon Fintech And Investment Private Limited is a prominent fintech and investment company based in Bengaluru, Karnataka, India. We specialize in providing innovative financial solutions to our clients. With over 1 year and 6 months in operation, we have established ourselves as a reliable and trusted player in the industry. Our team comprises of talented professionals who are passionate about delivering excellence.
Job Overview
We are seeking a Teller Caller to join our team at Vel Seyon Fintech And Investment Private Limited. As a Teller Caller, you will be responsible for handling incoming and outgoing calls in a professional and courteous manner. This is a great opportunity for a fresher with less than 1 year of experience to kickstart their career in the financial industry. The position is available for both full-time and part-time employment and is based in Bengaluru, Karnataka, India.
Qualifications and Skills
Roles and Responsibilities