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    • Data Driven Project Manager - Saint Thomas Mount - beBee Careers

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    beBee Careers Saint Thomas Mount

    1 week ago

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    Job title: Technical Services Project Manager

    Description

    About This Role

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    This position offers a unique opportunity to lead the technical aspects of our customer journey, driving successful onboarding and ensuring seamless delivery of integrations, data pipelines, and analytics dashboards.

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    • Customer Onboarding: Guide new accounts through configuration, data mapping, SSO/EHR/API hookups, and first study go-live.
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    • Integrations & Data Workstreams: Own API integrations, ETL jobs, and secure data exchanges that power reporting and downstream systems.
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    • Analytics & Reporting Enablement: Partner with analytics engineers to produce dashboards aligned to client KPIs.
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    • Project Planning & Tracking: Create lean plans and backlogs in JIRA; manage timelines, risks, and dependencies across several customers at once.
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    • Resource Coordination: Align priorities and capacity across engineering, QA, and data teams to keep workstreams moving smoothly.
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    • Stakeholder Communication: Run concise status calls, maintain docs, and shepherd issues to resolution.
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    • Continuous Improvement: Capture post-launch feedback and metrics to refine playbooks and inform the roadmap.
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    What You'll Bring

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    We're seeking an experienced Technical Services Project Manager who possesses:

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    • 4+ years delivering SaaS or health-tech implementations, including integrations and analytics projects.
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    • Demonstrated success managing multiple concurrent client workstreams.
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    • Mastery of JIRA/Google Drive/Microsoft Teams and solid project-estimation skills (critical-path, risk mitigation).
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    • Familiarity with regulated environments (HIPAA, GDPR, 21 CFR Part 11) and modern integration standards (REST).
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    Bonus Points

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    Candidates with experience in clinical-trial domains, PMP/PMI-ACP, or exposure to SOC 2 or ISO 27001 controls will be highly valued.

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    What We Offer

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    We provide a competitive full-time salary commensurate with experience, along with opportunities for learning and growth.

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    Others

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    We prioritize flexible remote/hybrid schedules and collaboration with global talent.

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