Customer Service Executive - Chennai, India - Tata Communications

    Tata Communications background
    Description

    Broad outline of the Role

    Role: Customer Service Executive-Program Management
    Years of Exp: 1-2
    Education: Technical/ Engineering degree
    Location: Chennai
    Shift: 24*7

    Roles and Responsibilities:

  • Has sufficient knowledge within Program Management to allow them to apply their knowledge efficiently and work productively with broad instruction
  • Regularly participate in important projects or activities as a full contributing team member is able to proactively.
  • Identify important issues or risks seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
  • Operational role which is responsible for delivering results that have direct impact on the achievement of results within Program Management.
  • Works under direct supervision.
  • Able to identify problems and provide inputs to improve change or adapt existing methods and techniques drawing from personal experiences and feedback.
  • Actively acquires more complex skills techniques operating practices knowledge of abstract concepts in order to progress toward full proficiency in the field of specialization.
  • Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues challenges problems within their field of specialization Education Engineering.