Executive-Customer Care Non-Voice-Back-End/Non Voice Transaction Processing Complex - Pune, Maharashtra, India

Only for registered members Pune, Maharashtra, India

1 day ago

Default job background
Description · Must have knowledge of HTML, XML and CSS · Competencies & Skills · Good communication skills, written and verbal · To be able to work well as part of the team and maintain a positive attitude · Computer literate and possess good keyboard skills. · Able to multitask ...
Job description
Description

Must have knowledge of HTML, XML and CSS
Competencies & Skills

  • Good communication skills, written and verbal
  • To be able to work well as part of the team and maintain a positive attitude
  • Computer literate and possess good keyboard skills.
  • Able to multitask and prioritize work schedules
Responsibilities

Role & Responsibilities

  • Maintaining individual stats – Quality & operational.
  • Adhering to delivery timelines specified by the clients.
  • A Team player and should have an eye for detail to highlight and identify issues, work completed real time.
  • Manage daily capacity well to deliver numbers and reports required for the day.
  • Multitask and be able to prioritize and manage tasks well.
  • Fluency in MS office applications to manage various files and trackers efficiently.
  • Flexibility to absorb adhoc tasks.
  • Schedule adherence 
  • Adherence to company policy & procedures.

Primary Responsibilities

  • Amendments of the styles if they reflect incorrect.
  • Coordinating with different teams to get the tasks done.
  • Working on additional adhoc tasks.
  • Day to day communication with Brands.
  • Completing daily set targets.
  • Preparing monthly reports.
Qualifications

Undergrad/Graduate 0 - 1 year



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