- Very Good Communication skill, Fluent in English,Very good skill in MS Excel, PPT, word,Ensure Daily Operations managed with excellence like call response TAT, quality of response by Helpdesk Agents, Ticket logging quality monitoring and improving, plan and prioritize calls based on criticality, assuring IMAC filled for all the case etc. , Assure No misbehave with users by team, regular audit of IVR calls and share the reports, Prepare and provide daily, weekly and Monthly MIS, Ensure tickets are closed within the given SLA.
- Team Leader must have excellent communication skills, soft skills, To ensure for proper hand over / take over process at the time of any of his team member joins / leaves Havells, Participate in Major Incident and problem management, Must resolve escalated calls informed by centralized helpdesk and resident engineer, as the same time responsible to make sure engineer are able to resolve calls
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We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. · ...
Noida Full time1 month ago
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Manage and guide chat support agents monitor team performance quality and productivity. · ...
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The Team Lead for Onboarding & HR Operations will lead the onboarding function for new joiners and manage end-to-end onboarding processes from first day induction to completion of joining formalities. · ...
Noida1 month ago
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Company Description · Founded in 2015, XIHI Technology Private Limited is a global leader specializing in the research, development, production, and sale of consumer electronic products, including chargers and mobile power supplies. The company has established itself as a pioneer ...
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Lead and manage teams handling international customer interactions across voice, email and chat ensuring achievement of key performance metrics including CSAT Quality AHT FCR SLA Productivity and Attrition Monitor customer interactions provide regular coaching feedback handle esc ...
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Noida2 weeks ago
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AtAristocrat,weprioritizeofferingtop-tiergamingcontentandgroundbreakingsolutions. · Leadandmanageteamofdataengineers,drivingdeliveryacrossmultipleprojects. · ...
Noida, Uttar Pradesh1 month ago
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This role is for one of the Weekday's clients · Salary range: Rs Rs ie INR 10-20 LPA) · Min Experience: 7 years · Location: India, NCR · JobType: full-time · As a Team Lead, you will be responsible for overseeing end-to-end project lifecycles, driving technical excellence, managi ...
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Team Lead - Noida - Sysnet
Description
Required Skills Set
Qualification
Graduation, ITIL
Certification
Any Technical Certificate (e.g. Hardware Networking Course, Computer course, MCSE, CCNA)
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Team Lead, Team Lead
Full time Only for registered members Noida
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Team Lead, Team Lead
Only for registered members Noida
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Team lead
Only for registered members Noida
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Team Lead
Only for registered members Noida, Uttar Pradesh
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Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida, Uttar Pradesh
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Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida
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Team lead
Only for registered members Noida, Uttar Pradesh
-
Team Lead
Full time Only for registered members Noida
-
Team Lead
Only for registered members Noida
-
Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida
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Team Lead
Only for registered members Noida, Uttar Pradesh, India
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Team Lead
Only for registered members Noida
