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- 1-3 years of experience as a Waiter in a restaurant or hotel
- Excellent communication and interpersonal skills
- Outstanding customer service abilities
- Positive attitude and behavior
- Ability to work well under pressure
- Strong sales management skills
- Teamwork and collaboration
- Knowledge of hotel management software and POS systems
- Greet and welcome customers in a friendly and professional manner
- Seat customers and assist in menu selection
- Take and serve food and beverage orders accurately and promptly
- Ensure customer satisfaction by addressing inquiries, concerns, and special requests
- Maintain cleanliness and organization of the dining area
- Monitor and anticipate customer needs to provide proactive service
- Collaborate with kitchen staff to ensure efficient and accurate order preparation
- Handle cash and process payments using POS systems
- Upsell additional menu items and beverages
- Follow all health and safety regulations
- Assist in setting up and breaking down tables and chairs
- Work effectively as part of a team to deliver excellent service
Waiter - Ernakulam, India - Kalliyath Group
Description
Job Overview
We are hiring for the role of Waiter at Kalliyath Group. The Waiter will be responsible for providing excellent customer service and ensuring customer satisfaction in our restaurant. This is a full-time position based in Ernakulam, Kerala, India. The ideal candidate should have 1 to 3 years of experience as a Waiter and possess the necessary skills for the role.
Qualifications and Skills
Roles and Responsibilities