Microsoft System Administrator - Hyderabad, India - TechnoGen India Pvt. Ltd.

Description

• Role : Messaging L3
• Exp-5-8 Yrs
• Location : Hyderabad.
• Shift: Rotational

Responsibilities

• Consults on level 4 incident management resolution.
• Contributes to knowledge base data for resolved incidents and requests.
• Reports and or fixes inconsistencies with procedures, develops new procedures.
• Demonstrates broad knowledge of infrastructure system software.
• Implements and maintains infrastructure solutions.
• Designs and configures key capabilities, completes performance testing, debugging, and documentation of infrastructure Email Eco System and integrated applications - Exchange 2016, O365, G Suite, Proofpoint, HP Archive, etc.
• Handles projects or work with defined scope in multiple disciplines with short and long-term focus
• Leads small-medium scale projects.
• Solves problems across multiple areas.
• Makes worthwhile improvements to existing programs, and procedures.
• Makes practical suggestions for improving work processes in own area.
• Works for consensus and contributes to achievement of work group goals.
• Contribute to annual budget planning process.

Basic Qualifications

• Minimum of 5 years of experience supporting technologies such as Microsoft Exchange, O365, Slack, Zoom Google Suite.
• Experience supporting across a complex enterprise.
• Prior production support experience
• Education – bachelor's degree Preferred.
• Experience with content archive and supervision technology.
• Ability to work in a collaborative environment and on multiple assignments at once.
• Experience functioning & executing work in a fast-paced iterative environment such as Agile.

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