Business Systems Analyst - Pune, India - TESTQ Technologies Limited
Description
Job title: Business Systems Analyst
Vacancy: 2
Location: Hinjawadi, Pune/Leicester, UK
Working days: Monday to Saturday
Qualifications: Bachelor's degree in any technology preferred
Salary: 3 to 4.2 LPA (Based on your interview and experiences)
Evaluation: CV and application review, written assessment, two rounds of interviews.
Job Type: Full-time, Permanent
Job Purpose:
TESTQ Technologies is a global IT, services and solutions company headquartered in the UK with strong operational base in India and the US. Our offerings span a variety of industry sectors covering technical recruitment for our selected clients, software development, software services like software testing, project management and business consulting.
This role requires a candidate to support our professional services division which specializes in technical recruitment. Candidates are required to work from our office in Wakad, Pune following UK /Europe shift.
This role offers onsite opportunities to work from our UK office and provides leadership opportunities.
Job Description (Main Duties and Responsibilities):
• Work closely with executive management to achieve outcomes based on company goals by following standard operating procedures.
• Interact with candidates from Europe, the UK and the US conducting various company processes like onboarding them, fulfilling contract, and hiring paperwork.
• Articulate the client and candidate interactions into paperwork including email communication follow up.
• Create, update, and maintain the communication history in company systems.
• Should be able to execute and drive multiple internal business operations mapping, implementation, and Execution within the company including overall day-to-day business operations management for all the business verticals, and Admin management for all entities.
• Ability to perform basic tasks in the areas of business analysis/software testing/IT support.
• Periodic system audits and system improvements
• Create and maintain clear and well-presented management reports.
• Customer-service approach and delivery focus.
Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]:
• Exceptional verbal and written communication skills
• Strong attention to detail while maintaining the company system records.
• Excellent analytical skills, highly motivated, reliable, proactive with a positive attitude.
• High proficiency in Microsoft Office applications and general computer systems and applications
• Must be able to work with minimal supervision.
• Good interpersonal skills to work with different management levels.
• Strong business acumen
• Comfortable working in rotational Shifts from Office
• At least one to two years of experience in the following preferred: project management, software development (not coding), customer service and support and key organizational processes like sales and marketing, admin, finance, and HR.