- Ownership of product quality for assigned product family.
- Factory Yield performance management to factory quality goals.
- Ensure New Product Introductions meet quality requirements through phase gate reviews.
- Perform data analysis to detect subtle trends and identify root causes to drive continuous improvement activities and increase Customer Satisfaction.
- Manage quality issues to resolution through a fault isolation, root cause, and corrective action / preventative action (CAPA) process.
- Work with cross-functional teams to provide quality information and make recommendations.
- Response and closure to Customer critical issues.
- Be the voice of Customer and champion Quality in a dynamic environment
- The person in this position will be required to serve as a Team Leader for key projects, and also serve as a key contributor in multiple cross functional teams.
- Act as a Technical contributor with the ability to communicate complex technical details.
- Constantly look for and identify systemic process improvements across multiple Business Units thinking "Out of the Box".
- Desired Degree: Bachelor's Degree (BE/B'Tech/etc) or Equivalent industry experience
- Desired Major: Electronics & Communication or Computer Engineering or equivalent
- Preferred 8+ years Experience in Quality, Electronics manufacturing assembly and test technologies
- Data driven analysis skills a must
- DMAIC/Six-Sigma methodology Knowledge a plus
- Effective cross-functional communication (verbal and written). Excellent interpersonal, team skills and presentation skills. Collaborate with internal and external executives via executive summaries and project status overviews.
- Strong background in problem solving, decision-making, and influencing. Ability to influence key business or technical strategies that have cross-functional impact and/or significant worldwide impact.
- Ability to effectively drive and implement new processes, process improvements, corrective preventive actions.
- Ability to lead multiple technical projects. Demonstrated ability to meet deadlines, handle programs, and lead teams.
- High level of motivation and energy.
- Ability to work independently.
Product Quality Engineer - Bengaluru, India - Cisco
Description
Why You'll Love Cisco
Everything is converging on the Internet, making networked connections more relevant than ever before in our lives. Our employees' progressive ideas impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, thoughtful cities, sensible cars, and everyday devices in our homes. Here, that means you'll take creative ideas from the drawing board to powerful solutions that have real world impact. You'll work with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Cisco tops the 26th annual Fortune 100 Best Companies to Work For list in 2023 for the third consecutive year. Come prepared to be inspired.
Product Quality Engineering's (PQE) vision is to Deliver quality products and solutions to our customers to meet their quality expectations from day one.
PQE is the Trusted Partner within Supply Chain Operations ensuring Quality is a Competitive Advantage by driving End-to-End Quality Management and Improvement.
As a member of the Product Quality Engineering (PQE) team, the candidate will be assigned specific Cisco product technologies and utilizing their EE or CE background will deliver solutions that improve product quality.
The PQE will be responsible for New Product Introduction Quality, Factory Quality, and Field Quality, as well as driving systematic quality improvements, while working in close engagement with internal partners and external customers. PQE Responsibilities include:
Your responsibilities will include: