- Interact with business stakeholders and subject matter experts to understand and gather detailed requirements for the LMS/LXP.
- Design and wireframe updates or modifications based on feedback, ensuring the best learning experience.
- Coordinate with LMS/LXP supplier to articulate requirements and oversee the development process, including User Acceptance Testing (UAT).
- Plan and implement strategic updates to the application, enhancing functionality and user engagement.
- Provide user support by coordinating with clients and vendor/s, ensuring smooth operation and resolution of issues.
- Monitor engagement metrics within the LMS/LXP (usage patterns, content types, etc.), making data-driven decisions to improve learner experiences.
- Manage data uploads and downloads within the LMS/LXP, ensuring content is current and accessible.
- Functional/Technical Skills:
- Ability to work effectively within a diverse cultural, functional, and geographical environment.
- Experience or familiarity with Learning Management Systems (LMS) and Learning Experience Platforms (LXP) is highly beneficial.
IT Business Analyst - Chennai, India - MSX International
Description
Key Role & Responsibilities:
Wingspan, our innovative mobile-first Learning & Development (L&D) Application, is both a Learning Management System (LMS) and Learning Experience Platform (LXP) designed to facilitate seamless learning experiences. As a Business Analyst, your primary role will be to maintain, update, and enhance Wingspan to meet our evolving learning needs.
Education Qualification: MBA + B.E. (Computers/IT)
Experience: Minimum of 3 years in an IT Business Analyst role, with preference given to candidates possessing experience or skills in LMS/LXP environments.
Work Duration: 6 months contractual role.
Requirements:
– Strong capability in need analysis, developing design specifications, and wireframes.
– Proficient in communicating detailed requirements to developers and managing implementations.
– Experience in managing suppliers, vendors and clients directly, along with testing and feedback provision.
§ Skill Sets:
– Exceptional analytical, design, and problem-solving skills.
– Superior communication abilities, both written and spoken.
– Keen attention to detail.
– Understanding of programming basics.
– Proficiency in MS Excel and MS PowerPoint.
§ Leadership Skills:
– Proactivity in undertaking new tasks and a keenness to learn.
– Ownership of tasks and deliverables with minimal oversight required.
– Diligence and detail orientation.
– Openness to exploring new areas/tasks and comfort with ambiguity.
– Strong stakeholder engagement skills, both internally across functions and markets, and externally with vendors and suppliers.
Other Qualification:
This role is ideal for someone passionate about leveraging technology to enhance learning experiences. If you're eager to contribute to the growth and success of our L&D initiatives, we'd love to hear from you.