Hiring For US travel sales ppc - Gurgaon / Gurugram - Sharda Consultancy Services

    Sharda Consultancy Services
    Sharda Consultancy Services Gurgaon / Gurugram

    6 hours ago

    Full time
    Description

    Key Responsibilities:

    • Handle inbound calls, chats, and leads generated through PPC (Pay-Per-Click) and Meta Search campaigns.
    • Understand customer requirements and provide the best travel solutions (mainly international flight bookings).
    • Convert leads into sales by offering competitive itineraries and real-time fares.
    • Utilize GDS systems (Sabre, Amadeus, Galileo) to search and issue tickets.
    • Upsell travel add-ons: seat selection, baggage, travel insurance, hotel bookings, etc.
    • Ensure high conversion rates and customer satisfaction through smooth sales handling.
    • Manage post-sales queries: rescheduling, cancellations, refunds.
    • Achieve individual and team-based sales targets consistently.
    • Stay updated with airline policies, fare rules, and industry promotions.

    Requirements:

    • 1 to 6 years of experience in US travel sales, with focus on PPC or Meta Campaigns.
    • Strong knowledge of international flight booking and fare structures.
    • Experience working with leads from Google Ads, Skyscanner, Kayak, etc.
    • Proficiency in GDS (Sabre / Amadeus / Galileo).
    • Excellent English communication skills with a neutral or US accent.
    • Target-driven with strong negotiation and closing skills.
    • Ability to handle high-volume calls and multitask efficiently.
    • Comfortable working in US time zone (Night Shift).

    Preferred Qualifications:

    • Prior experience in an OTA (Online Travel Agency) or call center-based travel sales.
    • Familiarity with CRM tools and travel booking engines.
    • Knowledge of airline consolidator fares is a plus.
    • Experience in handling both B2C and B2B travel sales will be an advantage.
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