Premium Relationship Manager - Mumbai, India - Standard Chartered Bank

    Standard Chartered Bank
    Standard Chartered Bank Mumbai, India

    3 weeks ago

    Standard Chartered Bank background
    Full time
    Description

    RESPONSIBILITIES

  • Generate revenue and contribute to profitable growth by focusing on:
  • Growing the Liabilities relationships
  • Expanding and deepening revenue streams through Wealth Management and Retail Assets products
  • Improving deposit mix comprising savings accounts and term deposits
  • Delivering New sales revenue as per set targets
  • Grow FUM qualified clients
  • Upgrade clients to Priority banking
  • Drive wealth penetration by activating new clients

    • Strategy

  • Ensure satisfactory ratings in all internal/external audits.
  • Ensure compliance to all process notes and circulars issued from time to time.
  • Undertake accurate and timely processing of all customer instructions as per applicable processes/ circulars.
  • Understand the Bank's mis-selling & sales policies as well as policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. Comply with the same, including highlighting any suspicious transactions as per guidelines.
  • Complete all requisite trainings on time

    • Business

  • Understand the Bank's mis-selling & sales policies as well as policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. Comply with the same, including highlighting any suspicious transactions as per guidelines.

    • Processes

  • Ensure compliance to all process notes and circulars issued from time to time.

    • People & Talent

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

    • Risk Management

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    • Governance

  • Ensure compliance to all process notes and circulars issued from time to time.

    • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    • QUALIFICATIONS

  • Graduate/ Post Graduate
  • At least 2 -6 years experience in branch and/ or telesales with exposure to general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable.
  • Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking
  • Languages spoken – English and at least one regional language - Tamil, Hindi, Malayalam, Telugu, Kannada Customer Orientation and Business Focus

    • Our Ideal Candidate

  • Communication Skills
  • Knowledge of Wealth & Asset Products
  • Relationship Management