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    Senior Manager EXL/M/998484 - chennai, India - exl

    exl
    exl chennai, India

    5 hours ago

    EXL background
    Description

    Job Description

    Manager – Consultant JD – C1

    EXPERIENCE : 5+ years of professional experience in data analysis, statistical modeling, or relevant consulting for an enterprise-scale company with 2+ years of client management experience

    Role Summary

    This is a client-facing role intended to bring strategic thought-leadership and analytical rigor to our Analytics practice, as well as to provide onshore presence and guidance to our offshore delivery model.

    Key Responsibilities

    In this position, you will:

  • Partner with our F clients and their senior management teams to understand business objectives, frame key business questions and translate them into analytics solutions
  • Work with business and technology partners in cross-functional teams to understand the client's data ecosystem and data availability
  • Lead solution design for performance dashboards, predictive and prescriptive analytics models to solve specific problems in the domain of marketing, eCommerce, customer or operations analytics
  • Apply your experience and expertise in data science methods, problem-solving, storytelling to capture meaningful insights and recommendations from data and work with the client partners to action those recommendations within the organization
  • Define analytics project roadmaps for clients aligned to their specific business objectives
  • Facilitate, track, coordinate and communicate reactive and proactive support status and enhancement requests, between the client stakeholders and eClerx delivery teams via written documents and presentations; communication will range from high level to detailed level depending on need and will take the form of specifications, diagrams, and data/process models
  • Have the ability to perform tasks independently, lead analytics delivery teams, and direct the efforts of junior analytics consultants
  • Own end-to-end management of analytical modeling projects; ensure quality, accuracy, relevance, and consumption of analytical results and recommendations
  • Most importantly, the successful candidate will be a team player and collaborator within the eClerx ecosystem across multiple geographies (delivery teams are based in the US, Canada, EU, and APAC)

    • Eligibility Requirements

  • Understanding of how analytics is used in decision making in one or more industries (e-Commerce, Retail, Software, Tech, COG, etc.) and functional areas (marketing, customer analytics and insights, product, operations, etc.)
  • Strong understanding and ability to interpret analytics solutions/models. Prescribe suitable solutions with an understanding in limitations of toolsets and available data
  • Experience in managing procurement of data from various sources and perform data audits
  • Experience in using BI/Visualization tools (Tableau, PowerBI etc.)
  • Excellent communication skills (both written and verbal) as well as ability to present complex technical concepts to a non-technical audience
  • Strong project management and organizational skills
  • Strong problem-solving and troubleshooting skills. Proven experience in prioritizing and delegating work to meet deadlines, objectives, and quality metrics
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