Management Trainee - Jaipur - Genpact

Description

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Management Trainee , Banking - CLL
We require someone with, Operations experience who would be responsible for leading all activities in a process. Candidate will function as a Front-Line Manager who will keep a close tab on the daily performance metrics, drive performance management and drive new ideas for improvement in execution and streamlining.
Responsibilities
In this role, you will be responsible for
. Leading day to day operations and dealing with process metrics
. Developing highly motivated teams and lively work environment
. Identifying process anomalies and get them fixed via conceptualization and brainstorming
. Driving efficiency in teams every year
. Communicating efficiently with client and the process management on issues related to the subject
. Providing Critical VOC / observations or bringing up patterns to the business in case of any anomalies
. Being able to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
. Work with customers with a problem solving bent of mind - To be able to understand customer issues and provide solutions to improve customer experience
. Being able to influence and cultivate organizational change in teams
Qualifications we seek in you
Minimum Qualifications
Any graduate (preferably Commerce)
. Meaningful experience in banking operations - End to end knowledge of Lending life cycle
. Subject matter understanding of Personal and Retail Banking
. Experience with Six Sigma tools
Preferred Qualifications/ Skills
. Excellent Social skills.
. Experience in leading a banking process
. Excellent interpersonal skills
. Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations
. Excellent client handling skills to deliver high quality experience to customers
. Must demonstrate high level of personal integrity
. Must demonstrate a high level of agility, flexibility, self-motivation, and energy
Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion.

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.