IVR Developer - Hyderabad

IVR Developer role requires experience in software development and IVR development with proficiency in IVR platforms like Twilio and M365. · ...

We are looking for an IVR Developer to design, develop and maintain scalable IVR solutions using platforms such as Twilio and Microsoft 365. The ideal candidate will have strong proficiency in IVR platforms such as Twilio and Microsoft 365. · ...

We are looking for a skilled IVR Developer with strong experience in Genesys Cloud to design and build intelligent, conversational IVR solutions. · Design and develop IVR call flows using Genesys Cloud Architect. · ...

Develop IVR systems with expertise in Twilio, Microsoft 365, AWS/Azure, Kubernetes. · ...

Design, develop, and implement IVR solutions using various technologies. · Collaborate with cross-functional teams to identify and prioritize project requirements. · Develop and maintain technical documentation for IVR systems. · Troubleshoot and resolve issues related to IVR dev ...

· Openings in a US Based Company · LOCATION : Hyderabad · Must be proficient in the installation, development and configuration for the following: · • Genesys Routing: Framework & Routing · • Genesys IVR: Inbound & Outbound application support · • Genesys Reporting: CCA & Infoma ...

Develop applications using Genesys web APIs, · JavaScript APIs and client libraries to build applications.Set up and maintain CTI environments for voice,email and chat routing. · ...

Design and develop IVR solutions to improve customer communication. · ...

We are looking for a skilled IVR Engineer with 3 to 8 years of experience in IVR development and implementation. · We require expertise in designing call flows from requirements documentation and workshops, · and proficiency in one or more IVR development environments, such as Ge ...

We are seeking an experienced Amazon Connect IVR Engineer to design, develop, deploy and optimize cloud-native contact center solutions using Amazon Connect. · This role requires strong experience in IVR design, AWS architecture API integrations and contact center best practices. ...

We are seeking an experienced Amazon Connect IVR Engineer to design, develop, deploy and optimize cloud-native contact center solutions using Amazon Connect. · The candidate will build intelligent IVR workflows, integrate enterprise systems and enable AI-powered customer experien ...

We are looking for skilled professional with 6 to 15 years of experience in BPO/Call Centre industry specifically in IVR testing and CYARA. · , Conduct thorough testing of IVR applications to ensure quality and functionality. · , Collaborate with cross-functional teams to identi ...

The Genesys Cloud Developer position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. · ...

Develop and execute comprehensive test plans and test cases for functional, regression, and performance testing. · ...

Role: Genesys Engage Engineer/Specialist · Location: Hyderabad Onsite · Long-term Contract · Key Responsibilities · • Configure & Optimize Routing: Set up and manage routing strategies and workflows using Genesys tools such as Composer, URS, ORS, SIP Server, etc. · • IVR & Call F ...

Analyze contact center solutions using Amazon Connect including contact flows IVR systems and integrations. · Implement AWS services such as Lambda Lex Polly S3 DynamoDB and CloudWatch to support contact center functionality. · Integrate Amazon Connect with CRM platforms ticketin ...

We are looking for an experienced AWS Amazon Connect Developer with strong expertise in IVR design, contact flows, workflows and integrations. The ideal candidate will have led or contributed significantly to multiple end-to-end Amazon Connect projects including design developmen ...

Tech lead architect role involves leading architecture development and optimization of conversational AI solutions on AWS responsible for designing conversational AI flows voice UX telephony call flows migrating legacy IVR systems to AWS building secure compliant cloud solutions ...

Company Description · North Hires is a premier consulting firm specializing in Custom Software Development, Recruitment, Executive Search, and Sourcing services. With operations across the USA, UK, India, and EMEA, North Hires bridges the gap between top talent and leading organi ...

Key Skills: · Automation Testing, VoIP, API Testing, Selenium · Call Center Application/IVR experience is must · Role Overview: · Develop and execute detailed test plans and test cases covering functional, regression, and performance testing. · Design, implement, and maintain aut ...