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  • Director - Print on Demand Division (PoD) - Faridabad - SB eCommerce Solutions Pvt Ltd

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    Description

    Executive Hiring: Director – Print on Demand (PoD)

    About Us:

    SB eCommerce is a vertically integrated manufacturer and global fulfillment partner for premium tech accessories — including phone cases, AirPods covers, and smart device gear. With facilities in India, the US, and China, we support both D2C brands and white-label PoD platforms through custom tooling, printing, and logistics.

    Role Overview:

    This is a foundational leadership role. As Director – PoD, you will build the new business vertical from scratch, define its structure, recruit and develop a high-performance team, and take ownership of every component — from platform and process to production and performance.

    You'll lead the execution of a greenfield PoD project that spans software, hardware, operations, product development, and customer success. Your mission is to transform SB eCommerce into the most reliable, efficient, and quality-focused tech accessory PoD platform in the market.

    As the Director – PoD, you will be accountable for the vision, growth, and execution of our entire print-on-demand ecosystem. From customer acquisition and tech platform execution to factory-floor printing and final mile dispatch, you'll architect the systems, lead the people, and drive the outcomes.

    Key Responsibilities:

    • Own the entire PoD business vertical — strategy, execution, P&L
    • Lead and align cross-functional teams across production, tech, design, account management, and logistics
    • Oversee and scale print infrastructure: sublimation, UV, DTF, 3D vacuum forming, etc.
    • Drive customer onboarding and success for both B2B and D2C clients globally
    • Ensure seamless integration with platforms like Shopify, Etsy, Amazon using custom-built tools (e.g., DemandLink)
    • Champion the development and rollout of internal tooling and automation systems to reduce manual overhead
    • Guide the team through new product launches (phone cases, AirPods, iPad cases, packaging, etc.) from concept to market
    • Establish and monitor key performance metrics across speed, quality, fulfillment accuracy, and cost
    • Build strategic partnerships with tech vendors, print suppliers, couriers, and fulfillment tech platforms
    • Act as a thought leader on supply chain efficiency, lead time compression, and customer experience innovation
    • Lead and mentor managers — build the next layer of leadership underneath you

    What We're Looking For:

    • 8–15 years of experience in print-on-demand, manufacturing, or eCommerce fulfillment leadership
    • Proven success in managing large-scale PoD or dropshipping operations
    • Strong working knowledge of PoD platforms, Shopify/Etsy API ecosystems, printing tech, and backend logistics
    • Hands-on experience with white-label PoD workflows, marketplace integrations, and order automation
    • Exposure to factory operations, printing tech (UV, sublimation, DTF), and quality control systems
    • Strategic thinking combined with operational execution — you can define the roadmap and deliver it
    • Tech- and data-savvy — comfortable working with product teams and platform engineers
    • Inspirational leadership — ability to lead with clarity, speed, and high accountability
    • Bonus: Experience working with global fulfillment brands, or building PoD from scratch

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Faridabad