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- Own the entire PoD business vertical — strategy, execution, P&L
- Lead and align cross-functional teams across production, tech, design, account management, and logistics
- Oversee and scale print infrastructure: sublimation, UV, DTF, 3D vacuum forming, etc.
- Drive customer onboarding and success for both B2B and D2C clients globally
- Ensure seamless integration with platforms like Shopify, Etsy, Amazon using custom-built tools (e.g., DemandLink)
- Champion the development and rollout of internal tooling and automation systems to reduce manual overhead
- Guide the team through new product launches (phone cases, AirPods, iPad cases, packaging, etc.) from concept to market
- Establish and monitor key performance metrics across speed, quality, fulfillment accuracy, and cost
- Build strategic partnerships with tech vendors, print suppliers, couriers, and fulfillment tech platforms
- Act as a thought leader on supply chain efficiency, lead time compression, and customer experience innovation
- Lead and mentor managers — build the next layer of leadership underneath you
- 8–15 years of experience in print-on-demand, manufacturing, or eCommerce fulfillment leadership
- Proven success in managing large-scale PoD or dropshipping operations
- Strong working knowledge of PoD platforms, Shopify/Etsy API ecosystems, printing tech, and backend logistics
- Hands-on experience with white-label PoD workflows, marketplace integrations, and order automation
- Exposure to factory operations, printing tech (UV, sublimation, DTF), and quality control systems
- Strategic thinking combined with operational execution — you can define the roadmap and deliver it
- Tech- and data-savvy — comfortable working with product teams and platform engineers
- Inspirational leadership — ability to lead with clarity, speed, and high accountability
- Bonus: Experience working with global fulfillment brands, or building PoD from scratch
Director - Print on Demand Division (PoD) - Faridabad - SB eCommerce Solutions Pvt Ltd

Description
Executive Hiring: Director – Print on Demand (PoD)
About Us:
SB eCommerce is a vertically integrated manufacturer and global fulfillment partner for premium tech accessories — including phone cases, AirPods covers, and smart device gear. With facilities in India, the US, and China, we support both D2C brands and white-label PoD platforms through custom tooling, printing, and logistics.
Role Overview:
This is a foundational leadership role. As Director – PoD, you will build the new business vertical from scratch, define its structure, recruit and develop a high-performance team, and take ownership of every component — from platform and process to production and performance.
You'll lead the execution of a greenfield PoD project that spans software, hardware, operations, product development, and customer success. Your mission is to transform SB eCommerce into the most reliable, efficient, and quality-focused tech accessory PoD platform in the market.
As the Director – PoD, you will be accountable for the vision, growth, and execution of our entire print-on-demand ecosystem. From customer acquisition and tech platform execution to factory-floor printing and final mile dispatch, you'll architect the systems, lead the people, and drive the outcomes.
Key Responsibilities:
What We're Looking For:
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