O365 Exchange Online - Coimbatore, India - Wipro

    Wipro background
    Technology / Internet

    Hi Linkies,

    We are hiring for O365 Administrator Exchange Online Premises

    Work Location: Coimbatore/Bangalore

    Exp: 4.5 to 6 Years

    • Candidate will be responsible for the troubleshooting of the tickets, monitoring the server infrastructure and handling escalated tickets of medium to high complexity.
    • Deliverables will include ticket ownership, response, resolve and update and handle escalated tickets from various levels.
    • Should have knowledge of ITIL processes.
    • Should be flexible to learn new technologies and shifts.
    • Good communication skills and be able to work with several groups on assigned projects both regional and global.
    • Exchange Admin with knowledge in Advanced Administration of Exchange Server , Exchange Online and MS TEAMS with good understanding of Mail-flow/SMTP, Monitoring, Reporting, Integration with different technologies and Exchange Server Migration activities.
    • Working Knowledge of Exchange server, Software, service pack installation, troubleshoot various server related issues, troubleshoot NDRs, tracking emails etc.
    • Day-to-day operation of MS TEAMS/Exchange/O365 environments which includes change, release, performance and availability management.
    • Demonstrated experience troubleshooting complex enterprise level issues and outages
    • Knowledge of Powershell and scripting to run and understand scripts to modify and add for message tracking and other administrative functions
    • .Proven knowledge on O365, Microsoft Exchange and Active Directory
    • Troubleshooting and Configuration of O365, Exchange and Active Directory.
    • Administering cloud-based messaging
    • .Troubleshooting Mobile interactions with Messaging (Preferred: Good Intune)
    • .Sound knowledge of Email client like Microsoft Outlook and OWA.
    • Manage and administer the Microsoft Teams environment, including user provisioning, permissions management, and troubleshooting.
    • Configure and customize Microsoft Teams settings and policies to align with organizational requirements.
    • Collaborate with internal stakeholders to define and implement Teams governance, best practices, and security measures.
    • Provide ongoing support and training to end-users on Microsoft Teams functionality and features.
    • Monitor and troubleshoot Microsoft Teams issues, addressing any technical glitches or user concerns promptly.
    • Collaborate with IT teams to integrate Microsoft Teams with other applications and services, ensuring seamless workflow and data integration.

    Interested candidates please share me cv along with the below details

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    15 Years Of Full Time Education: Y/N

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