- Candidate will be responsible for the troubleshooting of the tickets, monitoring the server infrastructure and handling escalated tickets of medium to high complexity.
- Deliverables will include ticket ownership, response, resolve and update and handle escalated tickets from various levels.
- Should have knowledge of ITIL processes.
- Should be flexible to learn new technologies and shifts.
- Good communication skills and be able to work with several groups on assigned projects both regional and global.
- Exchange Admin with knowledge in Advanced Administration of Exchange Server , Exchange Online and MS TEAMS with good understanding of Mail-flow/SMTP, Monitoring, Reporting, Integration with different technologies and Exchange Server Migration activities.
- Working Knowledge of Exchange server, Software, service pack installation, troubleshoot various server related issues, troubleshoot NDRs, tracking emails etc.
- Day-to-day operation of MS TEAMS/Exchange/O365 environments which includes change, release, performance and availability management.
- Demonstrated experience troubleshooting complex enterprise level issues and outages
- Knowledge of Powershell and scripting to run and understand scripts to modify and add for message tracking and other administrative functions
- .Proven knowledge on O365, Microsoft Exchange and Active Directory
- Troubleshooting and Configuration of O365, Exchange and Active Directory.
- Administering cloud-based messaging
- .Troubleshooting Mobile interactions with Messaging (Preferred: Good Intune)
- .Sound knowledge of Email client like Microsoft Outlook and OWA.
- Manage and administer the Microsoft Teams environment, including user provisioning, permissions management, and troubleshooting.
- Configure and customize Microsoft Teams settings and policies to align with organizational requirements.
- Collaborate with internal stakeholders to define and implement Teams governance, best practices, and security measures.
- Provide ongoing support and training to end-users on Microsoft Teams functionality and features.
- Monitor and troubleshoot Microsoft Teams issues, addressing any technical glitches or user concerns promptly.
- Collaborate with IT teams to integrate Microsoft Teams with other applications and services, ensuring seamless workflow and data integration.
-
Relationship Mgr
Found in: Talent IN C2 - 6 days ago
Standard Chartered Bank Coimbatore, India Full time:Ongoing Job Summary · Relationship Management · Responsibilities · Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. · Provide professional customer service to achieve a high percentage of customer satisfactio ...
O365 Exchange Online - Coimbatore, India - Wipro
Description
Hi Linkies,
We are hiring for O365 Administrator Exchange Online Premises
Work Location: Coimbatore/Bangalore
Exp: 4.5 to 6 Years
Interested candidates please share me cv along with the below details
Overall Exp:
Relevant Exp:
CCTC:
ECTC:
Notice Period:
Full Time Highest Qualification:
15 Years Of Full Time Education: Y/N
Current Location:
Preferred Location:
Current Organization:
Recent Passport Size Pic:
Thanks,
Amrutha