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    Salesforce/Vlocity developer - Bangalore, India - The Cigna Group

    The Cigna Group
    The Cigna Group Bangalore, India

    18 hours ago

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    OTHER
    Description

    Salesforce/Vlocity Developer

    We are seeking a enthusiastic professional (also known as Salesforce Developer) to become part of our Technology team that supports Cigna International Markets' Salesforce Experience Cloud portals.

    The Salesforce/Vlocity Developer will collaborate with an Agile scrum team and will be accountable for managing assigned work requests throughout the SDLC, creating customized solutions utilizing Salesforce declarative tools, custom code, and AppExchange products. The candidate should possess an understanding of business processes related to the Service Cloud and Health Cloud applications, as well as strong technical and communication skills to engage directly with internal stakeholders, grasp their needs, and enhance the system accordingly.

    About You

    You are someone who constantly seeks to learn and embrace both existing and emerging integration capabilities/approaches.

    You are enthusiastic about technology and stay updated with the latest industry trends and products.

    You enjoy tackling complex technical challenges by thinking creatively.

    A typical day involves

    Development

    • Analyzing requirements to ensure completeness of information and assess complexity.
    • Utilizing your knowledge of standard functionality to explore various design options and identify any trade-offs.
    • Creating and documenting customized solutions within the Salesforce platform, including enhancing and building workflows, process builders, functions, and configurations, while maintaining a balance between point-and-click and coding solutions.
    • Building and documenting customized solutions using Vlocity components like Omniscripts, Data Raptors, and Integration Procedures to complement Salesforce's built-in functionality.
    • Developing system integrations involving web services (JSON, SOAP) and Vlocity Data Raptors and Integration Procedures.
    • Ensuring that developed solutions are designed to be maintainable, scalable, testable, and deployable.
    • Ensuring that solutions adhere to Salesforce best practices and utilize standard CRM functionalities wherever possible.

    Support and Release

    • Assisting the Production Support team and Production Salesforce Admins in the daily support and maintenance of the Salesforce instance.
    • Providing support for bug fixes and system integrations.
    • Maintaining system security and integrity.
    • Deploying/releasing changes through sandboxes to production.

    Leadership and Collaboration

    • Engaging in peer review sessions with other Salesforce developers and admins within Cigna's Salesforce community.
    • Collaborating with other technology teams to facilitate interfaces between Salesforce and other systems.
    • Cooperating with Cigna's Architecture team regarding project/small change intake and related Salesforce effort estimates.
    • Communicating with business partners to manage expectations and address complex technical issues, while also producing technical documentation.
    • Participating in Agile team activities such as estimation, collaborating in defining requirements, conducting code reviews, and providing feedback during retrospectives.
    • Mentoring junior team members.

    Ideally, you should have experience with:

    • Bachelor's degree in Computer Science or a related field.
    • More than 2 years of experience in Salesforce administration and development.
    • Over 1 year as a Salesforce Developer working with Apex, triggers, trigger frameworks, Visualforce, Lightning Aura/LWC.
    • Over 1 year as a Vlocity/Omnistudio developer using Omniscripts, Data Raptors, and Integration Procedures.
    • At least 1 year of experience building Lightning Aura Components and working with web technologies like HTML, CSS, and Javascript.
    • Hands-on experience with Salesforce Service Cloud or Health Cloud.
    • Hands-on experience with Salesforce Experience Cloud.
    • Knowledge of Salesforce REST, SOAP, and Metadata API, as well as integration experience with external REST/SOAP APIs and web services from Salesforce.
    • Understanding of agile processes, software development lifecycle, and relevant tools.
    • General comprehension of common IT applications.
    • Excellent English verbal, written, and interpersonal skills.
    • At least one of the following certifications:
      • Certified Salesforce Administrator.
      • Certified Platform App Builder.
      • Certified Platform Developer I.
      • Certified Omnistudio Developer.

    Additional experience in the following areas would be beneficial:

    • Over 1 year as a Salesforce Administrator with declarative development skills - Process Builders, Workflow, Validations, Object Model, Security.
    • Certified Platform Developer II or higher.
    • Certified OmniStudio Consultant.
    • Certified Copado Fundamentals I and II.
    • Experience with Salesforce DevOps tools such as Copado, Git, SFDX.
    • Experience with Health Cloud.
    • Experience with SmartComms.

    About The Cigna Group

    Cigna Healthcare, a part of The Cigna Group, advocates for better health at every life stage. We steer our customers through the healthcare system, empowering them with the information and insight needed to make the best decisions for enhancing their health and well-being. Join us in fueling growth and enhancing lives.

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