Specialist/Assistant Manager/Lead Assistant Manager - Gurgaon/Gurugram, India - iimjobs

Description

• Lead the development and execution of a change management strategy and plan tailored to the transition from Google workspace to Microsoft365
• Develop and implement comprehensive change management strategies and plans for major organizational changes, ensuring alignment with business objectives and goals
• Identify and engage with key stakeholders, including executives, managers, and employees, to build support and commitment for change initiatives
• Create and execute effective communication plans to inform and educate employees about upcoming changes, project milestones, and the benefits of the changes
• Assess the impact of changes on employees, processes, and systems to identify potential challenges and opportunities for improvement.
• Design and oversee training programs to equip employees with the skills and knowledge necessary to adapt to new processes and technologies.
• Develop comprehensive documentation that outlines the migration process including stepbystep guides, FAQs, and training materials
• Proactively identify and address resistance to change, providing coaching and support to employees and leaders to navigate the change process.
• Define key performance indicators (KPIs) to measure the success of change initiatives and regularly evaluate progress against these KPIs.
• Collaborate with crossfunctional teams to gather feedback and make adjustments to change strategies as needed to ensure successful implementation.
• Maintain accurate records of change management activities and produce regular reports to communicate progress and results to

• Responsible for people management and perform other duties as assigned
• Creating reports summarizing the results of the change management process to identify areas for improvement in future projects
• Understand industry standard and/or client specific system development life cycle (SDLC) phases, including the ability to provide guidance on how to document business requirements and impacts on process flows.

• Bachelor's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates.
• 48 years of relevant experience.
• Must have experience in managing clients directly
• Working experience with JIRA, DevOps, SharePoint & Confluence will be preferred
• Working knowledge of implementing enterprise tools to support change management process implementation and creating standard documentations
• Superior analytical and problemsolving skills
• Excellent planning, organizational and time management skills
• Strong competency in MS applications including Word, Excel, PowerPoint, Outlook and other business analysis specific tools and techniques.
• Outstanding written and verbal communication skills.
• Candidate with Six sigma certification will be preferred.
• Able to work in fast pace continuously evolving environment and ready to take up uphill challenges
• Is able to understand cross cultural differences and can work with clients across the globe