Customer Support Engineer I - Bengaluru
1 month ago
Job summary
From Fivetran's founding until now our mission has remained the same to make access to data as simple and reliable as electricity With Fivetran customer data arrives in their warehouses canonical and ready to query with no engineering or maintenance required.We're proud that more organizations continue to leverage our technology every day to become truly data-driven.
Responsibilities
- Work closely with Fivetran customers and other stakeholders to ensure timely resolution of reported incidents.
- Take end-to-end ownership of customer cases including initial troubleshooting identification of root cause and case resolution.
- Provide troubleshooting support to Fivetran customers and partners via multiple channels web email phone virtual meetings etc.
Job description
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