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- Support the migration and maturation of in scope processes from US to India center and / or BPO partners through due diligence, transition and go-live/ steady state.
- Support the creation and implementation of transitional plans and documents to outline project expectations, scope, schedule, and budget requirements.Identify key stakeholders; establish and maintain positive business relationships among stakeholders (internal or external).
- Define the RACI chart and communicate the roles/responsibilities to the stakeholders.
- Ensure open communication on updates and feedback.Define activities, responsibilities, critical milestones, resources skills, needs interfaces and budget.
- Optimize costs and time utilization and deliver projects on time on budget as per the contract and agreed scope with a high quality result.
- Anticipate all possible risks, manage them by applying the suitable risk management strategy; while developing contingency plans.
- Implement the governance model defined for similar projectsTrack and report project KPIs, analyze project health and update stakeholders.
- Effective implementation of software delivery methodologies to improve project KPIsBuild an effective team environment; Provide individual and team mentoring; ensuring high levels of team engagement and developing capabilities within teamConduct analysis to determine alternative courses of action or recovery on slipped schedules.
- Proven experience in Project management; project management specific to BPO implementation / transition strongly preferred
- Coordinating the projects and their interdependencies,
- Excellent interpersonal skills are essential
- Ability to shoulder responsibility, achieve team goals and devising strategies to overcome roadblocks in process
- Must be able to handle multiple projects or varying scope and magnitude
- Should be able to work independently
- Strong attention to detail
- Consulting experience
- Customer handling experiences
- Closing Statement - Please note that this is standard on all Job Postings and the language cannot be changed.
Project Manager- Transition, Stakeholder Management, Planning - Chennai, India - Opendoor
Description
Role Responsibilities :Skills Needed:
Bonus Points If:
#LI-Onsite, #LI-DN
In Office - In office roles require all role responsibilities to be performed in the office. Candidates must be based within a 25-kilometer commuting distance of the specified office location.