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- Receive and process customer orders accurately and in a timely manner
- Verify customer information, including shipping address and payment details
- Coordinate with various departments to ensure smooth order processing and delivery
- Monitor and track order status to ensure on-time delivery
- Address customer inquiries and resolve any issues or concerns regarding orders
- Maintain accurate records of all orders and related documentation
- Collaborate with the sales team to identify opportunities for cross-selling or upselling
- Ensure compliance with company policies and procedures
- Bachelor's degree in Business Administration or a related field
- Proven experience in order processing or a similar role
- Strong attention to detail and excellent organizational skills
- Proficient computer skills, including MS Office and order management systems
- Excellent communication and customer service skills
- Ability to multitask and prioritize workload
- Knowledge of supply chain management and logistics
Executive - Order Process - Gurugram, India - Om Sai Global HR Service
Description
Job Overview
We are seeking a detail-oriented and highly organized Executive - Order Process to join at our client place based at Gurgaon (Haryana). As an Executive - Order Process, you will be responsible for managing all aspects of the order processing cycle, from order entry to fulfillment. This is a full-time position based in Gurgaon, with a competitive salary range.
Roles and Responsibilities
Qualifications and Skills