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- Bachelor's degree in any field
- 1 to 3 years of experience in customer relationship management
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation abilities
- Proficiency in MS Office and CRM software
- Ability to multitask and prioritize workload
- Attention to detail and organizational skills
- Positive attitude and ability to work in a team
- Build and maintain strong relationships with clients
- Understand client needs and provide appropriate solutions
- Act as the main point of contact for clients
- Keep track of client communication and update the CRM system
- Handle client queries and resolve issues in a timely manner
- Coordinate with internal teams to ensure client satisfaction
- Identify upselling and cross-selling opportunities
- Prepare reports on client engagement and feedback
Customer Relationship Executive Female - West Delhi, India - Career Kendra
Description
Company Overview
Career Kendra is a specialized staffing company based in Delhi. We focus on delivering quality candidates for IT & Non IT recruitments. With a team of 11-50 employees, we strive to provide the best talent to our clients. Visit our website at for more information.
Job Overview
Career Kendra, a staffing company based in Delhi, is looking for a Customer Relationship Executive (Female) to join our team. As a Customer Relationship Executive, you will be responsible for managing and maintaining relationships with our clients. This role requires excellent communication and interpersonal skills.
Qualifications and Skills
Roles and Responsibilities
Job Location : Paschim Vihar, Delhi