Telesales / Customer Support Role - Mumbai - Haystack Analytics

    Haystack Analytics
    Haystack Analytics Mumbai

    3 days ago

    Full time
    Description
    • Answering phones and explaining the product and services offered by the company.
    • Contacting existing customers as well as prospective customers using scripts.
    • Obtaining customer information and other relevant data.
    • Resolving queries and issues related to the products and services.
    • Making recordings of all the sales phone calls and sales deals.
    • Taking and processing product orders in a professional manner.
    • Maintaining the database of the customers on a regular basis.
    • Connect with the end customer and resolve their concerns
    • Confirm whether all reports are being released on time internally and from partner labs

    Skill :

    • Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
    • Professional certification in sales and marketing will be an advantage.
    • Great interpersonal skills.
    • Exceptional oral and written communication skills.
    • Strong organizational skills.
    • Ability to work in a team or individually as and when required.
    • Ability to manage and handle multiple tasks.
    • Outstanding problem-solving skills.
    • Exceptional attention to detail.
    • Hard-working individual.
    • Good time management abilities.
    • Strong decision-making skills.
    • Ability to tolerate stress and pressure.

    Requirement :

    Unlock Your Potential Employee Benefits :

    1. Comprehensive Insurance Coverage :

    • Health insurance for a worry-free well-being.

    2. Lucrative Incentives :

    • Performance-based bonuses and incentives to reward your hard work.

    3. Professional Development Opportunities :

    • Ongoing training and growth programs to enhance your skills and career.

    4. Supportive Work Environment :

    • A positive workplace culture that values collaboration and innovation.
    • We look forward to reviewing your application.
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