senior customer care agent - Bengaluru, India - Trove consulting private limited

Description

Roles and Responsibilities

We have huge opening for Semi voice International Process (US,UK)

Location : Bangalore

Salary :

Interview Round : HR Round ,VNA, Ops Round, Client Round

12th Pass can apply.

Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, follow standard processes and procedures. Redirect problems to appropriate resources.

Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via chat,

Role:Chat Support

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category :Non Voice