Senior Engineer-GNOC - Noida, India - Ericsson

    Ericsson
    Ericsson Noida, India

    3 weeks ago

    Ericsson background
    Description
    Description

    Join our Team

    About this opportunity

    The Domain Support Specialist – L1FM is typically assigned to work with service quality assurance activities in an operations organization.



    • We believe in trust – we trust each other to do the right things
    • We believe in taking decisions as close to the product and technical expertise as possible.
    • We believe in creativity – trying new things and learning from our mistakes.
    • We believe in sharing our insights and helping one another to build an even better user plane.
    • We truly believe in happiness, we enjoy and feel passionate about what we do and value each other's technical competence deeply.
    What you will do


    • Responsible for day-to-day operational performance
    • Ensuring KPI / SLA Fulfillment related to Network & 1st Level troubleshooting of the events taking place on the network
    • To prioritize faults to meet SLA/WLA
    • NW faults rectification.
    • Backup and Health checkup with agreed frequency.
    • Participates in internal technical discussions in view to improve overall network performance and make recommendations wherever possible
    You will bring


    • First level service problem restoration in 24*7 shifts.
    • To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets with guidance or supervision, when vital.
    • Implement the Change Request in stipulated time period.
    • To Create WO to FM team when vital.
    • Raise TT towards Second level in consultation.
    • Perform FIRST level Preventive Maintenance of nodes.
    • Support Involved in upgrade/updates of live nodes if required.
    • Degree/ Diploma in Electronics and Telecommunication Engineering.
    • Proven experience in Telecom. Significant part of this experience must be in to Telecom Network

    Technical and/or functional skills:
    GSM, 4G/LTE and 5G Knowledge, Ericsson GSM / AXE, NOKIA, ZTE & Huawei Systems or products.
    Why join Ericsson?
    At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone.

    You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.